ARH Hospitals in Middlesboro and Harlan Earn ‘Top Performer on Key Quality Measures™’ Recognition from The Joint Commission

9/20/2012

Middlesboro and Harlan ARH hospitals are among the hospitals named as the nation’s Top Performers on Key Quality Measures by The Joint Commission, the leading accreditor of health care organizations in America.

Both Middlesboro ARH and Harlan ARH were recognized by The Joint Commission for exemplary performance in using evidence-based clinical processes that are shown to improve care in the treatment of pneumonia, heart failure and surgical care.
It is the second year in a row that Harlan ARH has made the list.

The Joint Commission measures the treatment of conditions such as heart attack, heart failure, pneumonia, surgical care, children’s asthma, stroke and venous thromboembolism, as well as inpatient psychiatric services. Only 620 hospitals in the U.S. earned the distinction of Top Performer on Key Quality Measures for attaining and sustaining excellence in accountability measure performance.

“Patient care is the top priority and comes first and foremost at all of our ARH hospitals. We are proud of the staffs of Middlesboro and Harlan ARH for their dedication and commitment to providing our patients with a level of exemplary healthcare that has ranked them among the select few hospitals named to The Joint Commission’s Top Performers on Key Quality Measures,” said ARH President and CEO Jerry W. Haynes.

Each of the hospitals that were named as a Top Performer on Key Quality Measures met two 95 percent (95/95) performance thresholds on 2011 accountability measure data. First, each hospital achieved performance of 95 percent or above on a single, composite score that includes all the accountability measures for which it reports data to
The Joint Commission, including measures that had fewer than 30 eligible cases or patients. Second, each hospital met or exceeded 95 percent performance on every accountability measure for which it reports data to The Joint Commission, excluding any measures with fewer than 30 eligible cases or patients. A 95 percent score means a hospital provided an evidence-based practice 95 times out of 100 opportunities to provide the practice. Each accountability measure represents an evidence-based practice – for example, giving aspirin at arrival for heart attack patients, giving antibiotics one hour before surgery, and providing a home management plan for children with asthma.

“When we raise the bar and provide the proper guidance and tools, hospitals have responded with excellent results,” says Mark R. Chassin, M.D., FACP, M.P.P., M.P.H., president, The Joint Commission. “This capacity for continual improvement points toward a future in which quality and safety defects are dramatically reduced and high reliability is sought and achieved with regularity. Such day-to-day progress will slowly but surely transform today’s health care system into one that achieves unprecedented performance outcomes for the benefit of the patients.”

In addition to being included in today’s release of The Joint Commission’s “Improving America’s Hospitals” annual report, the ARH hospitals will be recognized on The Joint Commission’s Quality Check website (www.qualitycheck.org). The Top Performer program will be featured in the November issue of The Joint Commission Perspectives and the October issue of The Joint Commission: The Source.

Middlesboro and Harlan ARH hospitals are members of the Appalachian Regional Healthcare (ARH) system. ARH is a not-for-profit health system serving 350,000 residents across Eastern Kentucky and Southern West Virginia. Operating 10 hospitals, multi-specialty physician practices, home health agencies, HomeCare Stores and retail pharmacies, ARH is the largest provider of care and single largest employer in southeastern Kentucky and the third largest private employer in southern West Virginia.

The ARH system employs nearly 5,000 people and has a network of more than 600 active and courtesy medical staff members representing various specialties. Firmly committed to its mission of improving the health and promoting the well-being of all people in Eastern Kentucky and Southern West Virginia, in the past 12 months alone, ARH provided nearly $133 million in uncompensated care for the uninsured and underinsured.

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