Justin Wayne Douglas, MD
Otolaryngology
About
Locations
- 306 Hospital Drive, Suite 100, South Williamson, KY 41503
- Get Directions
- phone: 606-237-1789
- fax: 606-237-1797
- 1256 North Eisenhower Drive, Suite 800, Beckley, WV 25801
- Get Directions
- phone: 304-254-2448
- fax: 304-254-2687
Expertise
Education
West Virginia University Medical Center
Resident, Otolaryngology, 2013West Virginia University Medical Center
Internship, Surgery, 2009West Virginia University School of Medicine
Medical School, 2008Insurance
- Aetna
- Anthem Blue Cross Blue Shield
- CareSource Marketplace
- Corvel
- Humana
- Humana Military
- Medicaid
- Medicare
- Multiplan/PHCS
- Passport/Molina
- PEIA/UMR
- Railroad Medicare
- Sentara Healthcare (Optima Health)
- The Health Plan
- UMWA
- UniCare
- United Healthcare
- Virginia Premier
- Wellcare
- Zelis (Stratose)
Reviews
4.8 of 5 stars
311 Ratings, 58 ReviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 10/19/2022
Not anything I'm very satisfied
- 5 out of 5 starsReviewed on 10/16/2022
Maybe not have to go through showing the same medical insurance card each time when checking in
- 5 out of 5 starsReviewed on 10/12/2022
I was very satisfied with my visit with Dr Douglas and yes I highly recommend him to anyone who may have a problem he can fix.
- 5 out of 5 starsReviewed on 10/9/2022
Totally satisfied
- 5 out of 5 starsReviewed on 10/9/2022
I have nothing negative to say!
- 5 out of 5 starsReviewed on 10/5/2022
The check in time and area before you get into Dr. Douglas' office was long.
- 5 out of 5 starsReviewed on 10/3/2022
They were very helpful and they done a very good job. I couldn't recommend nobody else no better. They done wonderful. Thank you.
- 5 out of 5 starsReviewed on 9/5/2022
Nothing everything went great ?
- 5 out of 5 starsReviewed on 8/24/2022
Everything was fine.
- 5 out of 5 starsReviewed on 8/22/2022
Thx see you monday
- 5 out of 5 starsReviewed on 8/17/2022
Please see the Dr. Douglas gets his computer so that the patient can watch how he removed the wax from the ear. It was very helpful before hand, and he has no computer now that's hooked up. Thank you.
- 5 out of 5 starsReviewed on 8/15/2022
Dr. Douglas was very professional, kind and knowledgeable. The only thing surprising to me was the more than "casual dress" of the ladies in Reception. They were friendly and knowledgeable but need to step up their work wardrobe.
- 5 out of 5 starsReviewed on 8/15/2022
Everything was fine
- 5 out of 5 starsReviewed on 8/15/2022
Was satisfied
- 5 out of 5 starsReviewed on 8/14/2022
I was very pleased. The doctor was excellent.
- 4 out of 5 starsReviewed on 8/10/2022
Nothing Really good experience
- 5 out of 5 starsReviewed on 8/7/2022
Nothing. Everything was great! Please keep up the great work. Thanks.
- 5 out of 5 starsReviewed on 8/7/2022
I honestly can't think of anything that I would suggest to improve my experience. Perhaps outside signage would be helpful. I was more than satisfied with the complete visit once I entered the building and confirmed with registration that I was at the correct location.
- 5 out of 5 starsReviewed on 7/27/2022
I can't think of anything. Everyone was great. I didn't have to wait long. Everyone was super nice. The nurse talked to me on a personal basis until the dr came in. Dr. Douglas was very thorough. Explained everything. Asked me if I had any questions etc.
- 5 out of 5 starsReviewed on 7/18/2022
Dr. Douglas we think saved my husband's life by diagnosis of his throat issues. We are very great full to him
- 5 out of 5 starsReviewed on 7/13/2022
I can't think of anything. Very pleasant experience, friendly, helpful, caring professionals who were very attentive.
- 5 out of 5 starsReviewed on 7/10/2022
Dr Douglas and his staff are great and friendly people
- 3 out of 5 starsReviewed on 6/12/2022
Hello my appointment with Dr. Douglas was okay. I just felt like he had more important things to do. He was in a big rush to get out and I wasn't one of the important things on his agenda so. Sorry. Thank you.
- 4 out of 5 starsReviewed on 6/8/2022
Stop weighing people at every visit.
- 5 out of 5 starsReviewed on 6/8/2022
Too long of a wait time between appointment time and actual doctor visit.
- 5 out of 5 starsReviewed on 6/8/2022
Dr. Douglas was so nice to me. He talked me through everything he did and checked on me anytime I seemed like I was in pain.
- 5 out of 5 starsReviewed on 6/1/2022
The only problem was we had to wait in - in the exam room for an hour before we saw him. But other than that, everything was great.
- 4 out of 5 starsReviewed on 5/22/2022
I enjoyed Dr. Douglas, I thought he was good. But your questions or too...bland. There's more to it than...I need to meeting meet him and be around him more to know if I like him real well, and I do enjoy this...doctor (INAUDIBLE), and if I have a little bit more...inter contact with him, I'll understand. Thank you.
- 5 out of 5 starsReviewed on 5/18/2022
Completely satisfied!
- 1 out of 5 starsReviewed on 5/18/2022
Felt very rushed, not given 2 mins to think over the course of action. Talked fast and moved the whole process to fast. He was in to see me for no more than two mins.
- 5 out of 5 starsReviewed on 5/11/2022
Have a person at the front desk to greet me , give instructions, instead of signs.
- 5 out of 5 starsReviewed on 5/11/2022
Yes, Dr. Douglas is amazing, knowledgeable, the rules there about the masks though are beyond ridiculous. There were a group of I guess higher ups that came. None of them had one on, which I thought was interesting since they were trying to make us sit there and wear one. So, let's get rid of the Covid theater. That's the only reason I wouldn't be back. Dr. Douglas himself is awesome.
- 5 out of 5 starsReviewed on 5/10/2022
Very satisfied
- 5 out of 5 starsReviewed on 5/4/2022
All good
- 5 out of 5 starsReviewed on 5/4/2022
More handicapped parking.
- 5 out of 5 starsReviewed on 5/3/2022
The biggest thing you can improve on is waiting time. They were overrun with less help, and we have never experienced this before with Dr. Douglas. Thank you.
- 5 out of 5 starsReviewed on 4/10/2022
Registration has minimal privacy. The staff showed no concern for keeping patient demographics and dx private.
- 5 out of 5 starsReviewed on 4/6/2022
No complaints
- 5 out of 5 starsReviewed on 4/5/2022
Everything went very good, no suggestions I can think of.
- 5 out of 5 starsReviewed on 4/5/2022
Nothing, I was taken care of promptly and Dr Douglas helped settle my vertigo issue
- 5 out of 5 starsReviewed on 4/4/2022
Overall pleasant experience. Dr. Douglas is a very knowledgeable and personable person. I was very satisfied with the discussion and exam.
- 5 out of 5 starsReviewed on 4/3/2022
No, there's nothing you could change. Everybody was courtesy. The doctor was very nice, and I would recommend him to anyone. Thank you.
- 5 out of 5 starsReviewed on 4/3/2022
You could've had a in sooner. The girls at the front desk could have been nicer and could have been more lodging.
- 5 out of 5 starsReviewed on 3/20/2022
I don't think it should take anybody to wait half an hour to get registered to get into any office in that clinic.
- 5 out of 5 starsReviewed on 3/16/2022
Don't change a thing
- 5 out of 5 starsReviewed on 3/1/2022
Keep doing a good job
- 5 out of 5 starsReviewed on 3/1/2022
My visit was great.
- 4 out of 5 starsReviewed on 2/8/2022
Provider should be on time for appointments. My appointment was at 2:45. I was called in for screening on time but the provider didn't come in until 3:30. This is not good.
- 5 out of 5 starsReviewed on 2/1/2022
I don't know anything he could have done any better, he took care of my ears, both of them clean them,I can hear now, I may be covered area everything that I'm with there for thank you. I like him really, really good.
- 5 out of 5 starsReviewed on 1/30/2022
Overall I think the visit was good. Everyone was very nice and helpful.
- 5 out of 5 starsReviewed on 1/26/2022
Everything was wonderful from check in to making a follow up appointment. Thank you
- 5 out of 5 starsReviewed on 1/26/2022
Nothing at all. Dr. Douglas is an outstanding ENT.
- 5 out of 5 starsReviewed on 1/18/2022
Don't ask about the same demographic information every time I come to see a provider in office.
- 5 out of 5 starsReviewed on 1/5/2022
Very pleasant visit
- 5 out of 5 starsReviewed on 12/29/2021
Nothing, everything was just what I expected, I was treated with respect and had all of my concerns addressed.
- 5 out of 5 starsReviewed on 12/28/2021
Nothing. Everyone is always so respectful and polite. Wonderful group of people all working together to make it as easy as possible during these difficult days.
- 5 out of 5 starsReviewed on 12/22/2021
A great visit!
- 5 out of 5 starsReviewed on 12/19/2021
Had been a patient of this physician before. Excellent best around here