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Kendra Burgess

Kendra Burgess, PA, C

Video Visits Available
Accepting New Patients

Languages

  • English

Gender

Female

Locations

    Expertise

    Education

    University of Kentucky College of Medicine

    Masters, 2009

    Insurance

    Please contact the practice directly to confirm your health plan is accepted. The list below represents a combined list of insurance companies that may be accepted at your ARH location. Regional variations exist.
    Search plans
    • Aetna
    • Anthem Blue Cross Blue Shield
    • CareSource Marketplace
    • Corvel
    • Humana
    • Humana Military
    • Medicaid
    • Medicare
    • Multiplan/PHCS
    • Passport/Molina
    • PEIA/UMR
    • Railroad Medicare
    • Sentara Healthcare (Optima Health)
    • The Health Plan
    • UMWA
    • UniCare
    • United Healthcare
    • Virginia Premier
    • Wellcare
    • Zelis (Stratose)

    Reviews

    4.8 of 5 stars

    235 Ratings, 38 Reviews

    The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

    Did this provider explain things in a way that was easy to understand?
    Average provider Did this provider explain things in a way that was easy to understand? rating 4.8 out of 5 stars
    Did this provider listen carefully to you?
    Average provider Did this provider listen carefully to you? rating 4.9 out of 5 stars
    Did this provider show respect for what you had to say?
    Average provider Did this provider show respect for what you had to say? rating 4.9 out of 5 stars
    Did this provider spend enough time with you?
    Average provider Did this provider spend enough time with you? rating 4.8 out of 5 stars
    How likely would you be to recommend this provider to your family and friends?
    Average provider How likely would you be to recommend this provider to your family and friends? rating 4.7 out of 5 stars
    Search reviews
      5 out of 5 stars
      Reviewed on 10/20/2022

      Everything went smooth.

      5 out of 5 stars
      Reviewed on 10/18/2022

      The visit was for a physical and it it went well. The only thing that concerned me was the information on file was not accurate and not up to date but was an easy fix.

      5 out of 5 stars
      Reviewed on 10/13/2022

      Nothings the visit was quick and easy

      5 out of 5 stars
      Reviewed on 9/29/2022

      It was a great experience

      5 out of 5 stars
      Reviewed on 9/22/2022

      I think you need to have talks with your...people that checks you in. (INAUDIBLE) or something. But the doctor and the nurses they was excellent, it's just the people that checks you in (INAUDIBLE)

      5 out of 5 stars
      Reviewed on 9/22/2022

      I was just there to get my Covid booster.

      5 out of 5 stars
      Reviewed on 9/18/2022

      Yes, I was very pleased with my doctor visit. She's very good. Always listens.

      5 out of 5 stars
      Reviewed on 9/15/2022

      I didn't see Kendra on the 16th. I only got a flu shot and it was given to me by Haley. That works in Dr. Turner's office. So that's the reason I didn't fill this out online. Okay, but I've seen Kendra before and she's good.

      5 out of 5 stars
      Reviewed on 9/13/2022

      All good!

      5 out of 5 stars
      Reviewed on 9/8/2022

      Hi. The most important thing, I think you guys can work on is just communication. Really, really difficult to get a hold of anyone, and the portal's the easiest, and I use the portal, but for some patients (INAUDIBLE) I tried to make an appointment for a month, and they just cannot get one (INAUDIBLE). Thanks.

      5 out of 5 stars
      Reviewed on 9/1/2022

      The provider was great, but the employees that work in this office is awful. They won't answer the phone.. They are sitting there talking to each other about their personal lives , just let the phone ring..

      5 out of 5 stars
      Reviewed on 8/31/2022

      I was satisfied with my visit.

      5 out of 5 stars
      Reviewed on 8/25/2022

      All was good

      5 out of 5 stars
      Reviewed on 8/15/2022

      Have someone answer the telephone when a person calls.

      4 out of 5 stars
      Reviewed on 8/11/2022

      One of my medicine amounts was supposed to be changed and wasn't, so I have to call back to the office to have the staff change it.

      5 out of 5 stars
      Reviewed on 8/1/2022

      Pro bono, just kidding

      5 out of 5 stars
      Reviewed on 7/5/2022

      Nothing. It was perfect in every way.

      2 out of 5 stars
      Reviewed on 6/13/2022

      I received the wrong medication. Number one, told them that it was the wrong medication, they gave me medication without proper blood work. And the number one thing though is they need to listen to their patience and answer their phone in their office. Thank you. Have a good day.

      1 out of 5 stars
      Reviewed on 6/5/2022

      to gather my symptom info and give me care beyond the covid test I requested, to listen to my medical concerns, etc.

      5 out of 5 stars
      Reviewed on 5/18/2022

      Parking needs to improve

      5 out of 5 stars
      Reviewed on 5/16/2022

      All is well, I have no changes to recommend

      5 out of 5 stars
      Reviewed on 5/16/2022

      No improvement needed. The staff was very helpful. When we arrived it was their lunch time but they took the time to take all our info and we got our Covid Buster.

      5 out of 5 stars
      Reviewed on 4/18/2022

      GOOD TO GO AS IS !!! Very expedient , very friendly

      5 out of 5 stars
      Reviewed on 4/6/2022

      Answer the phone lotta times you can't get through that day but they do call you back the next day

      5 out of 5 stars
      Reviewed on 3/31/2022

      Nothing everything went better than I expected..

      5 out of 5 stars
      Reviewed on 3/22/2022

      Nothing. All was good as it was.

      5 out of 5 stars
      Reviewed on 3/21/2022

      Everything went as expected, no worries.

      5 out of 5 stars
      Reviewed on 3/15/2022

      Nothing everything was fine

      5 out of 5 stars
      Reviewed on 3/10/2022

      Answer the phones.

      2 out of 5 stars
      Reviewed on 3/9/2022

      Spend more time to listen to what I had to say that I was concerned about...maybe refer me to have more testing done...

      5 out of 5 stars
      Reviewed on 3/2/2022

      The provider prescribed an antibiotic for a bladder infection but did not prescribe fluconazole or other medicine to prevent a yeast infection. I did call back and someone called it in to the pharmacy.

      5 out of 5 stars
      Reviewed on 2/21/2022

      Nothing I can think of. I was satisfied with my visit.

      5 out of 5 stars
      Reviewed on 2/20/2022

      Everything was done well!!

      4 out of 5 stars
      Reviewed on 2/17/2022

      You could do a lot better on making sure that the patient has prescription called in when they're supposed to be calling in. So they're not late and restarting a medication that they have to be on permanent or whatever. And making sure that before the patient Leave she has no questions or he has any questions about anything health wise.

      5 out of 5 stars
      Reviewed on 2/15/2022

      Easy to schedule appointments and little waiting time after checkin for appointment

      5 out of 5 stars
      Reviewed on 2/6/2022

      Nothing at all! Kendra and all the office staff are the very best when my family and I need care!

      5 out of 5 stars
      Reviewed on 2/2/2022

      I don't have much to say. The only thing I can say, she did a good job. She's my favorite doctor.

      5 out of 5 stars
      Reviewed on 1/17/2022

      Nothing service was great