Matthew Kyle Turner, MD
Family Medicine
4.8 of 5 stars
263 Ratings, 42 ReviewsAges Seen
- Infant 0-2
- Child 2-12
- Adolescent 12-21
- Adult 21-65
- Older Adult >65
Languages
- English
Gender
MaleAbout
Locations
- 4851 KY Route 321, Prestonsburg, KY 41653
- Get Directions
- phone: 606-886-3831
- fax: 606-886-3440
Expertise
Education
St. Elizabeth Family Medicine
Resident, Family Practice, 2015University of Louisville School of Medicine
Medical School, 2011Insurance
- Aetna
- Anthem Blue Cross Blue Shield
- CareSource Marketplace
- Corvel
- Humana
- Humana Military
- Medicaid
- Medicare
- Multiplan/PHCS
- Passport/Molina
- PEIA/UMR
- Railroad Medicare
- Sentara Healthcare (Optima Health)
- The Health Plan
- UMWA
- UniCare
- United Healthcare
- Virginia Premier
- Wellcare
- Zelis (Stratose)
Reviews
4.8 of 5 stars
263 Ratings, 42 ReviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 10/11/2022
Can't think of anything.My visit went very well!
- 5 out of 5 starsReviewed on 9/26/2022
Have no complaints
- 5 out of 5 starsReviewed on 9/21/2022
Nothing
- 5 out of 5 starsReviewed on 9/14/2022
No complaints what do ever.
- 4 out of 5 starsReviewed on 9/13/2022
The only thing I have wrong with it took 2 days to get a answer back whether I had (INAUDIBLE) or not. I'm satisfied. Thank you.
- 5 out of 5 starsReviewed on 9/11/2022
The only problem with Matthew Turner's office is that you cannot get through to the telephone, it either rings and rings and rings or you may talk to someone and it seems like it's someone in the hospital. So, maybe he needs a direct telephone line, I don't know. But that's the only problem I see with his office. You cannot get through to him. The phone just keeps ringing.
- 5 out of 5 starsReviewed on 9/7/2022
My visit was great.
- 5 out of 5 starsReviewed on 9/1/2022
Nothing- great experience. Friendly desk, no wait, excellent care from Dr Turner per usual
- 5 out of 5 starsReviewed on 8/29/2022
Dr. Turner doesn't show compassion or concern for my chronic pain.
- 5 out of 5 starsReviewed on 8/28/2022
The office is always busy, and I understand that, but it it difficult to make appointments most of the time.
- 5 out of 5 starsReviewed on 8/22/2022
The receptionist was rude and short but the provider and nurses were wonderful.
- 4 out of 5 starsReviewed on 8/18/2022
Better front office help to explain to the patient things,that needs explanation so they understand
- 5 out of 5 starsReviewed on 8/15/2022
The visit was fine. Dr. Turner is an asset to your organization and I consider myself lucky in having him as my doctor.
- 5 out of 5 starsReviewed on 8/10/2022
Visit was ok
- 1 out of 5 starsReviewed on 7/28/2022
Treated horrible
- 5 out of 5 starsReviewed on 7/17/2022
Nothing to suggest -- my experiences with Dr. Turner and with the practice have always been wonderful.
- 5 out of 5 starsReviewed on 7/14/2022
Well, the thing that you don't, well, is Dr. Matt Turner is a really good doctor when I talked to him. He's very nice and has a really good bed side manner but the problem is is that the the office has always been an issue. For me, they're really hard to get a hold of and when you leave a message and asked they to call you back they never call you back and then whenever you call them a finally get to talk to somebody it's like that they don't even deliver your information to the doctor so I think Dr. Turner's a great doctor but I think that that office staff definitely needs an overhaul because this has been an issue. I've had with them for about a year.
- 5 out of 5 starsReviewed on 7/11/2022
He is a wonderful doctor. He listened to me and, you know, he talked to me and everything and I would recommend him to anybody family or not. Thank you.
- 5 out of 5 starsReviewed on 5/19/2022
Nothing you all are great
- 5 out of 5 starsReviewed on 5/2/2022
I love Dr. Turner, but it's very difficult to get a phone call through to his office to schedule an appointment, or ask health questions.
- 5 out of 5 starsReviewed on 5/1/2022
Great visit, answered all my concerns
- 5 out of 5 starsReviewed on 4/12/2022
Everything was great!
- 5 out of 5 starsReviewed on 4/12/2022
I think she did an excellent job and I intend to go back again.
- 5 out of 5 starsReviewed on 4/10/2022
Everything was good
- 5 out of 5 starsReviewed on 3/17/2022
They were all very nice, from check in to check out
- 5 out of 5 starsReviewed on 3/17/2022
The visit was excellent. I sign up to get vaccine for the coronavirus a year and half ago and ARH HOSPITAL never did call me. So I had to get the vaccine somewhere else. My visit with my Dr was excellent.
- 5 out of 5 starsReviewed on 3/17/2022
Well, I don't know how you do any better improving as far as that part goes, but I have fallen and hurt my back and I left leg and he didn't seem to be too concerned about that at all. But Everything else, yeah, he was really concerned. So it makes a difference, but we're I feel hurt my back and my left leg. He didn't, he acted like he wasn't too concern about it. Thank you.
- 5 out of 5 starsReviewed on 3/15/2022
No complaints
- 5 out of 5 starsReviewed on 3/13/2022
Everything is already fine.
- 5 out of 5 starsReviewed on 3/7/2022
This was my first time visiting Dr Turner. He and his staff were very nice and professional. I will definitely follow up with future appointments!
- 5 out of 5 starsReviewed on 2/24/2022
I am very happy with my provider at the moment and can't think of any other thing at this moment
- 5 out of 5 starsReviewed on 2/15/2022
Nothing, I like the staff and Dr. Turner,
- 5 out of 5 starsReviewed on 2/9/2022
My experience was great.
- 5 out of 5 starsReviewed on 2/9/2022
It was a good visit and treatment. No problems.
- 5 out of 5 starsReviewed on 2/9/2022
Sometimes it's hard to get through the office. I have to call numerous time. Sometimes it's taken a couple of days to even get anybody to answer. That's really my only complaint. Everybody's been nothing but nice. It's just hard to get a hold of somebody at times.
- 5 out of 5 starsReviewed on 2/8/2022
I was very pleased with the visit and found no problems with it. The reason I put "yes, somewhat" on Dr. Turner knowing my medical history is because I haven't transferred my medical records to him yet. It is not anything that he did wrong.
- 5 out of 5 starsReviewed on 2/2/2022
Nothing. Everything was fine.
- 5 out of 5 starsReviewed on 1/20/2022
Very professional and listen to what you have to say
- 5 out of 5 starsReviewed on 1/17/2022
The contact was only our monthly "touching base" telephone call. The call did what I presume it was intended to do and couldn't be improved upon.
- 5 out of 5 starsReviewed on 1/17/2022
Nothing it was all good from staff to dr
- 4 out of 5 starsReviewed on 1/17/2022
I would liked a little more discussion about my problem.
- 2 out of 5 starsReviewed on 1/11/2022
Focus on pt concerns, improve empathy toward pt with broader understanding of individual pt needs.