Middlesboro ARH Hospital Celebrates Quality Recognition and Holds Emergency Department Ribbon Cutting


On October 24, Middlesboro ARH Hospital celebrated the recent Joint Commission recognition as a top performer on key quality measures and held a ribbon cutting for its newly renovated Emergency Department.

Middlesboro ARH Community CEO Michael Slusher welcomed the 125 plus guests to the event and gave an overview of the improvements made to the Emergency Department .

Dr. Maria Hortillosa, chief of staff at Middlesboro ARH, shared the significance of the quality recognition from the Joint Commission.

“We are honored that the Joint Commission has recognized our high level of performance in using evidence-based clinical processes shown to improve care in the treatment of pneumonia, heart failure and surgical care.

To receive this recognition, hospitals have met or exceeded 95 percent performance thresholds on individual and composite accountability measures. In short, our hospital provided evidence-based practice 95 times out of 100 opportunities. This is a significant achievement as our community hospital has obtained the same status as world class hospitals,” stated Hortillosa.

ARH President and CEO Jerry W. Haynes discussed the overall investment ARH has made in Middlesboro ARH Hospital through the numerous renovation projects including the private suites on the first floor and the soon-to-open Cath Laboratory. Haynes then introduced guest speaker U.S. Senate Republican Leader Mitch McConnell.

Senator McConnell discussed healthcare reform and gave an overview of the growing problems with Medicaid and Medicare. At the conclusion of his speech, he thanked those physicians, nurses and healthcare workers who were making a real difference in caring for the community.

Guests joined Senator McConnell, ARH leadership and Emergency Department staff for the ribbon cutting. Tours of the Emergency Department were given and guests were treated to a buffet of delicious appetizers and sweet treats.

Newly Renovated ED at Middlesboro ARH

Middlesboro ARH Emergency Department is the gateway to the hospital for nearly 23,000 patients seeking care. With our multi-million dollar investment we were able to:

  • Increase the number of beds to 12.
  • Construct a new decontamination room for patients who need to be isolated from other patients.
  • Purchase all new emergency equipment and furnishings along with in-room computers for implementation of an electronic medical record.
  • Create a designated space for both police and EMS because we recognize the importance of our 1st responders.
  • Provide a larger and more functional nurse’s station for our staff.
  • Most importantly, these renovations also allowed us to change our patient care processes in order to better meet patient needs.
Providing quality medical care to our patients is what we do every day.

Only 620 hospitals in the United States earned the distinction of Top Performer on Key Quality Measures for attaining and sustaining excellence in accountability measure performance. In larger cities nearby, there was only 1 hospital in Lexington and 1 hospital in Knoxville that achieved this same recognition.

About Appalachian Regional Healthcare (ARH)
Appalachian Regional Healthcare is a not-for-profit health system serving 350,000 residents across Eastern Kentucky and Southern West Virginia. Operating 10 hospitals, multi-specialty physician practices, home health agencies, HomeCare Stores and retail pharmacies, ARH is the largest provider of care and single largest employer in southeastern Kentucky and the third largest private employer in southern West Virginia.

The ARH system employs nearly 5,000 people and has a network of more than 600 active and courtesy medical staff members representing various specialties. Firmly committed to its mission of improving the health and promoting the well-being of all people in Eastern Kentucky and Southern West Virginia, in the past 12 months alone, ARH provided nearly $133 million in uncompensated care for the uninsured and underinsured.

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