b'BOARD BOOKEXECUTIVE SUMMARYAs we look to the future, our mission has not changed: To improve health and promote well-being of all people in Central Appalachia in partnership with our communities. But as we look to build our future, we must accept that our industry and our region is changing, and we are well positioned to contribute positivelySTRATEGY DEVELOPMENT // WORKING ASSUMPTIONSto that change.Early in our strategy development, the team identified five values that embody this organization not only ARH is comprised of and serves many different communities. as it is today, but also who we aspire to be in the future. Trust and Compassion are the heart of our culture, Serving our communities starts with our employees. driving meaningful relationships and passion. A strong commitment to Service pushes our team to care for patients and each other with equal skill and vigor. Innovation and Collaboration are present throughout our Quality is assumed; patients perceive quality based onorganization today but must cement themselves in our foundation as essential to driving lasting changetheir experience. throughout this strategic plan.Workforce development includes both employee recruitment Using our mission, vision, and values as guiding principles, the team expressed a strong desire to:and retention. 1.Invest further in our workforce and mid-level leadership, in order to sustain the organization and Mutually beneficial partnerships will drive success in our transform the employee experience;communities. 2.Provide an exceptional healthcare experience for every patient that enters our doors, including Systemness will allow us to use our scale and resourcespatients who also make up our workforce; andmore effectively.3.Find creative ways to impact the lives of our patients and our communities through unique partnerships and technology, and position ARH as a true destination for healthcare in Appalachia. STRATEGY ON A PAGEOne Blueprint for the Future. Building More for ARHIn pursuit of our longstanding mission, we are pleased to unveil our new vision and organizational values.MISSION:To improve health and promote well-being of all people in Central Appalachia in partnership with our communities.VISION:ARH will be the premier destination for quality care, a driver of advancement and development, and a leader in health for the communities we serve.VALUES: TrustCollaborationService InnovationCompassion4'