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NEWS RELEASE – June 17, 2025

Summers County ARH Hospital looking to expand its volunteer program

Hinton, W.Va. – “When I was a boy and I would see scary things in the news, my mother would say to me, “Look for the helpers. You will always find people who are helping.”

― Fred Rogers

 

Hospitals, by nature, are full of helpers.

 

Angela Rivera, CEO/CNO at Summers County Hospital, is looking to add a few more.

 

“We’re revamping our volunteer program and would really like to see it grow,” she said.

 

As part of the program restructuring, hospital administration made the decision to close the gift shop, run for decades by a group of dedicated auxiliary members. Rivera said its former location will be converted into a retail space that will serve hospital staff and visitors as well as community members.

 

“First and foremost,” she said, “We want to thank the volunteers who not only dedicated their time to running the gift shop, but who also donated much-appreciated funds to the hospital at various times.

 

“With that said, we’re always listening to our staff and visitors,” she continued, “and we’re excited to utilize the space in a new way that we believe can be enjoyed by all who pass through our doors.”

 

The change, Rivera explained, also allows the opportunity to restructure the way volunteers are used throughout the hospital.

 

“We really want to integrate our volunteers into more patient-facing roles,” she explained. “We’d like them to escort patients, help people find their way from one section of the hospital to another, and do things like filing or pushing a hospitality cart around the facility, offering water, coffee and juice.

 

“It’s very much based on the old-school ‘candy striper’ model for volunteers,” she said. “We really just want to provide a better experience for everyone.”

 

Rivera said she is also excited to open the program up to high school children as well.

 

“Of course, we’re always looking for adult volunteers,” she said, “But we’d really like to see teenagers with an interest or just a heart for helping come out and see what the program is all about.”

 

Rivera said she is excited for the opportunity to grow the program.

 

“Volunteering is the perfect way to help give back and to help us as we provide the best care possible to the people in Hinton and our surrounding communities,” she said. “So, we just encourage anyone with any interest in giving back, to reach out and learn more about the ways you can help.”

 

***

 

Anyone interested in volunteering is asked to contact program coordinator Jessica Meadows-Harbert at 304-466-3191 or jharbert@arh.org.

A background check and completion of volunteer orientation is required.

 

###

Appalachian Regional Healthcare (ARH), is a not-for-profit health system operating 14 hospitals in Barbourville, Hazard, Harlan, Hyden, Martin, McDowell, Middlesboro, Paintsville, Prestonsburg, West Liberty, Whitesburg, and South Williamson in Kentucky and Beckley and Hinton in West Virginia, as well as multi-specialty physician practices, home health agencies, home medical equipment stores and retail pharmacies and medical spas. ARH employs approximately 6,700 people with an annual payroll and benefits of $474 million generated into our local economies. ARH also has a network of more than 1,300 providers on staff across its multi-state system. ARH is the largest provider of care and the single largest employer in southeastern Kentucky, and the third-largest private employer in southern West Virginia.

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